Test Portal

Chat Support

Hours of Operation:
Monday-Friday, except holidays

E-Commerce:	10am - 1pm (10h - 13h) ET
Medsage Resupply:	8am - 8pm (8h - 20h) ET
CO Agreements :	8am - 8pm (8h - 20h) ET
Repair/Return:	9am - 5pm (9h - 17h) ET

Outside of these hours:
Please call us at 1-800-345-6443 or email us at:

Repair/Return:	respironics.repair@philips.com
Medsage Resupply:	medsagecustomerservice@philips.com
General:	respironics.comments@philips.com

Chat support is based in the United States of America. French, Spanish, and Portuguese will be automatically translated for English speaking support representatives.
Please do NOT input any patient information or sensitive data on this page.

Important Messages

This is not a production site. For any Philips Respironics business needs please navigate to: https://chat.respironics.com

Session Key

Issue Submission

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Please have the serial number ready, if applicable.

Please enter an account number, if available, or a zip/postal code.

Chat support for this issues currently being tested and is only available from 10 - 1 ET. For support, please call 1-800-345-6443 / +1 724 387 4000 or email homehealthstore@philips.com. We apologize for the inconvenience.

Audio, video, and database issues are best supported by calling 1-800-345-6443 / +1 724 387 4000, options 4-6-1. We apologize for the inconvenience.

Please do NOT include any patient data or sensitive data on this page.

Virtual Assistant

Chat Support

Important Messages

Session Key

Issue Submission

Support for this issue is currently closed.